Privacy Policy

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Privacy Policy for Financial Wealth Holdings (Pty) Ltd

Last Updated: 31 July 2023

At Financial Wealth Holdings (Pty) Ltd (“FWH,” “we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website under the domain dev.fwh.co.za (the “Website”). Please read this Privacy Policy carefully to understand our practices regarding your information and how we handle it.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy and that you agree to the terms and conditions described herein. If you do not agree with our practices, please refrain from using our Website.

  1. Information We Collect
    • Personal Information

We may collect personal information directly from you when you voluntarily provide it to us. This includes information such as your name, email address, phone number, postal address, and any other information you may choose to provide when using our Website.

    • Automatically Collected Information

When you access or use our Website, certain information may be collected automatically. This information may include your IP address, browser type, operating system, device identifiers, pages visited, and other usage data.

  1. How We Use Your Information
    • Provide Services

We may use the information we collect to provide you with the services and features offered through our Website, respond to your inquiries, and fulfill any requests you make.

    • Communication

We may use your contact information to communicate with you regarding updates, promotions, and other relevant information about our services. You can opt-out of these communications at any time by following the instructions in the communication or contacting us directly.

    • Improve our Services

We may use your information to analyze and improve our Website’s performance, functionality, and user experience.

    • Legal Compliance

We may use and disclose your information to comply with applicable laws, regulations, legal processes, or government requests.

  1. How We Protect Your Information
    • Security Measures

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage method is completely secure. Therefore, we cannot guarantee the absolute security of your information.

    • Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

  1. Sharing Your Information
    • Third-Party Service Providers

We may engage third-party service providers to assist us in delivering our services or improve our Website. These service providers will have access to your personal information solely for the purpose of providing their services to us and are obligated not to disclose or use it for any other purpose.

    • Legal Requirements

We may disclose your information to comply with legal obligations, respond to governmental requests, protect our rights, privacy, safety, or property, or enforce our policies or contracts.

  1. Your Choices and Rights
    • Opt-Out

You may choose not to receive promotional communications from us by following the opt-out instructions in our emails or by contacting us directly.

    • Access, Correct, or Delete Information

You have the right to access, correct, or delete your personal information held by us. To do so, please contact us using the information provided in the “Contact Us” section below.

  1. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the Privacy Policy.

 

  1. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:

Financial Wealth Holdings (Pty) Ltd

Address: 2nd Floor,  9 Long Street, Cape Town, Western Cape, 8000

Email: info@fwh.co.za

Phone: 021 005 4393

Please note that this Privacy Policy applies solely to the information collected through the Website and does not cover information collected offline or through other websites linked to or from the Website.